19-May-2026
The Pakistan Airports Authority has announced the launch of a premium meet and assist service at Islamabad International Airport aimed at improving the travel experience for domestic and international passengers. The new airport concierge facility will provide fast-track airport services, VIP assistance, and digital pre-booking options for travelers seeking a smoother airport journey.
According to airport officials, passengers will be required to reserve the service online at least six hours before their flight arrival or departure. The initiative is designed to support senior citizens, business travelers, diplomats, overseas Pakistanis, and families looking for hassle-free airport assistance in Pakistan.
| Service Feature | Silver Package | Gold Package | Platinum Package |
|---|---|---|---|
| Price | $50 | $75 | $100 |
| Meet & Greet Assistance | ✔ | ✔ | ✔ |
| Fast Track Immigration | ✔ | ✔ | ✔ |
| Priority Check-in Support | ✔ | ✔ | ✔ |
| Buggy Service | ✔ | ✔ | ✔ |
| Wheelchair Assistance | Optional | Included | Included |
| CIP Lounge Access | ✖ | ✔ | ✔ |
| Arrival & Departure Assistance | ✔ | ✔ | ✔ |
| Dedicated Airport Representative | Standard | Premium | Executive Level |
| Online Pre-Booking | ✔ | ✔ | ✔ |
| Recommended For | Budget Travelers | Families & Business Travelers | VIP & Luxury Travelers |
Under the new premium airport assistance service, travelers will receive support from home pick-up to airport drop-off, along with fast-track boarding, priority immigration facilitation, buggy transport, wheelchair support, and access to premium CIP lounges. However, passport and travel document handling will remain outside the service scope due to regulatory requirements.
Officials revealed that the pricing structure includes three packages. The platinum package will cost 100 US dollars, the gold package 75 dollars, and the silver package 50 dollars. The authority expects the initiative to generate approximately 23,000 US dollars in monthly revenue while improving passenger satisfaction and airport service standards in Pakistan.
The launch of the service reflects ongoing modernization efforts by the Pakistan Airports Authority to enhance airport operations, digital travel services, and customer facilitation at major airports across Pakistan. Industry observers believe the move could strengthen Islamabad Airport’s position as a modern regional travel hub while supporting the growth of online travel booking and premium aviation services in Pakistan.